Information Literacy Instruction for Library Professionals
A free, self-paced, online course for all library workers
Now more than ever, public library professionals must keep their information literacy skills fresh in order to teach patrons how to combat misinformation and navigate the information landscape to find reliable resources and tools. The goal of this course is to train library staff to effectively disseminate information literacy skills to the general public.
The course consists of twelve modules, each about an hour long, covering a broad range of information literacy topics. The course mixes video lectures, independent work assignments, and recommended readings. Topics covered include:
- Information equity
- Evaluating information
- Social media and free speech
- Instruction basics
- Empathy and crisis management
- And more!
Amy Mikel is the Director of Customer Experience at Brooklyn Public Library. Her responsibilities include conceptualizing and
implementing exceptional customer experience strategies --
especially those pertaining to reference, circulation and collections -- across the
Library's 60 branch locations.
Previously, Amy served as the Coordinator for School Outreach. She worked closely with school communities in Brooklyn and throughout NYC, teaching students, teachers, parents and school administrators about the benefits of the library.